We’ve compiled a list of our most frequently asked questions below. If there is anything you want to know, please reach out. Our goal is to make you feel comfortable with your choice to have Krazyland Entertainment cover your special day.

Why should I hire a professional videographer? can’t my friend record the event?

You’ve undoubtedly spent an inordinate amount of time and energy preparing for this once-in-a-lifetime event. It’ll be over in the blink of an eye and you’ll want to remember your experiences as well as all the details you might not even have noticed. Years from now, you’ll recognize how very priceless the sights and sounds of your loved ones during this special moment truly are. Our professional videographers use their creative eye to know when and where to be in order to capture those memories. Just because your friend can record your event doesn’t mean they should. Not only will your quality and content suffer, but your friend will miss out on the experience.

How is Krazyland Entertainment different than other companies?

Krazyland Entertainment gives you not only incredible experience and artistry, but does it at an incredible value. We’ve been in business for over 20 years and you can rest easy knowing your big day is in good hands. All of our packages include an exciting, emotional highlight that’s perfect for sharing and reliving your day at a price that won’t break the bank. We approach every single event with the individualized care and attention it deserves, making one of a kind creations reflective of you.

Will a videographer bother my guests or ruin the atmosphere?

We take a very unobtrusive approach to capturing events and frequently our clients mention they’re amazed we got the shots we did because they don’t even remember seeing us there. With so much going on, you’ll quickly adjust to the videographer seamlessly blending in to preserve your memories.

Can I customize your packages?

Absolutely! Our packaging is a base for understanding the services we provide, but we encourage our clients to build a package around their needs. We have an a la carte section with services you can add to any of our main packages to create the product right for you. If you want something you don’t see, just ask! In addition to working with one of our agents, you can also speak to our operations manager who can provide details specific to your event.

What are “Major Moments”?

Major moments are individual files of all of the major events from your reception IN THEIR ENTIRETY. These are specific to your event so they will vary, but some examples include:  Introductions, Welcome, Special Dances and Performances, Candlelighting, Tributes, Games, Interviews (if requested), etc… Major moments also incorporate a décor & food segment as well as a general dance segment (often multiple songs) that includes guests at their tables. Every time you relive the day, you get to choose which part of your party you watch in full HD!

Can I choose my highlight song?

You’re welcome to choose your own highlight music, though we ask for that information by the time of your event so it doesn’t slow the edit process. Most of our clients opt to have the editors choose the highlight music that best fits the footage. Frequently, though not always, the introduction music is used because it’s clearly a significant reflection of the guest of honor.

What is the benefit of a 6-8 minute multi-song highlight?

Our 3-4 minute single song highlight focuses mostly on the guest(s) of honor. Upgrading to multiple songs allows more time to include friends and family while simultaneously allowing a different feel, where high energy and humorous footage can be included. If you’ve got a big dance crowd, the 6-8 minute highlight is really the way to go.

Does two camera coverage mean two videographers?

Our two camera coverage is captured by one videographer, unless otherwise noted. Consider adding a second videographer for larger events as well as a wider variety of shots, but a single shooter can cover most events effectively for a cost savings. In a pinch, your money is better spent by upgrading to the 6-8 minute multi-song highlight.

Can I meet my videographer beforehand?

Absolutely! Starting with our Dream package you may choose the videographer you want – at no additional charge. If you have no preference or if you book a different package, we will assign one of our regular staff videographers to your event about 7-10 days out. He will contact you typically the Monday or Tuesday before your event (after you’ve had a chance to work out your schedule). If you need to speak with him prior to this, we can arrange a meeting/phone call/email or if your videographer has not been assigned yet you can speak with the operations manager who can handle any questions.

Are you available for travel?

Yes! In fact our shooters have traveled from Los Angeles to New Jersey, San Fransisco to Nashville capturing special events. The cost of travel, accommodations, and incidentals will be added to your package rate.

When can I expect the finished product?

We know you’re excited to see your finished product and we strive to get it to you as quickly as possible. During our busiest times of year, it can take up to 8 weeks to complete your edit, but generally is completed faster than that. Keep in mind that our digital distribution of your edit means as soon as it’s done you’ll be getting a link that you can instantly share with family and friends near and far.

Can I have my finished product on DVD or Blu-ray?

While our main product distribution has moved online to offer individual HD files for high quality sharing and watching on the go, you can always add DVD or Blu-Ray discs to your package. The Blu-Ray option allows for HD output and is recommended over DVD if you’re looking to have a disc of your event.  You will need a Blu-Ray player to view your final product.